Where is Copper Conferencing located?
Copper Conferencing is headquartered in Broomfield, Colorado and has a sales office in Atlanta, Georgia. Broomfield 12202 Airport Way, Suite 140 Broomfield, CO 80021
Can I choose to receive my invoice by regular mail?
You can both receive and pay your invoice via regular mail.
How do I enroll in auto payment?
You can choose to have your credit card information on file and have it auto-charged every month.
Is there a grace period for late payment?
Payment is due within 30 days. After 120 days, late payment penalties are charged and your account may be deactivated.
How do I get in contact with Copper Conferencing after hours?
Copper Conferencing truly cares about our customers. Your after hours options: 1. 24/7 technical support for On Demand audio conferencing and Web Visuals - dial 888.274.4309 2. 24/7 email support – Email your question(s) and contact information to support@copperconferencing.com. ...
Where can I read daily conference tips?
Conferencing tips can be read at http://blog.copperconferencing.com/category/conferencing-tips/
I have a question about my bill. Who should I contact?
Log on to www.connect2copper.com, Copper Conferencing’s online account management system to review and pay your bills. If you do not have access to Connect To Copper, contact a Conference Coach at at 866.859.1741 or e-mail your request to conferencecoach@copperconferencing.com. If you are ...
What is Copper Conferencing's mailing address?
Copper Conferencing's mailing address is 12303 Airport Way, Suite 125, Broomfield, CO 80021
What is a Conference Coach?
Every Copper Conferencing customer is assigned a skilled meeting planner called a Conference Coach to assist with conferences. More information about Conference Coaches can be found at www.copperconferencing.com/solutions/conference-coach
How can Copper Conferencing reduce my training budget?
Copper Conferencing helps save both time and money by removing the need to travel and by increasing the number of people you can reach -- regardless of location.
What is Telecommuting?
Click here to learn about Telecommuting and how Copper can help.
How do I log into Copper Link?
Log into to the portal at www.connect2copper.com with your user name and password. If you do not already have your login information, contact our Channel team at partners@copperconferencing.com.
Can I follow Copper on Twitter?
To see all of our updates and upcoming events, follow us: http://www.twitter.com/CopperConf
How do I change the credit card on my account?
Credit card information can be changed by logging into Connect To Copper, contacting your account manager, or by contacting our billing department.
How do I change my mailing address?
You can change your mailing address by changing your settings in Connect To Copper, contacting your account manager, or contacting the Copper Conferencing billing department.
Can an invoice be sent directly to a 3rd party to be paid?
The invoice can be e-mailed to any address you choose. Make this change by logging into Connect To Copper, contacting your account manager, or contacting our billing department.
Can an invoice be e-mailed to more than one person?
Your invoice can be sent to 2 or more e-mail addresses. You can make this change by logging into Connect To Copper, contacting your account manager, or contacting our billing department.
What services can Copper offer to help our company communicate with our employees?
Click here to learn all about our Corporate Communications.
How do assign my conference calls to a specific project or department on my invoice?
Each moderator can be labeled with a specific project or department. All calls held by a moderator will be grouped on the invoice with all moderators in that project or department. You can make this change by logging into Connect To Copper, contacting your account manager, or by contacting t ...
Can I pay a Copper Conferencing invoice paid in a currency other than US dollars?
At this time, Copper Conferencing only accepts payment in US dollars.