How do I use Chat? [Article]
To send chat messages, click the "Participants" tab. In the chat box, type a message. In the "Send To" drop-down list, select the participant or participants to whom you want to send the me
- Can the chat record from the meeting be saved? [Article]
To save chat messages, point to "Save" and choose "Chat" on the "File" menu. Choose a location at which to save the chat file, and click "Save."
- How do I use Chat? [Article]
First make sure you have a chat pod open. In the menu bar, click Pods, then Chat, then New Chat Pod. Next, type a message, select recipients and then click send.
- What is the "Note Pod" and how do I use it? [Article]
Unlike a text message in the Chat pod, text in the Note pod is created only by hosts or presenters. It remains visible in the Note pod throughout the meeting or until the host or a presenter edits the...
- How do I use the Q&A feature during a meeting? [Article]
Open a Question and Answer Pod by selecting "Q&A" in the pods drop down menu. Link the Q&A Pod to any Chat Pod to enable attendee question submission.
- I have a question about my bill. Who should I contact? [Article]
Log on to www.connect2copper.com, Copper Conferencing’s online account management system to review and pay your bills. If yo
- What is Copper Link? [Article]
Copper Link is an easy-to-use online marketing tool for business partners. Through Copper Link, business partners can quickly create and deploy e-marketing campaigns
- What are the advantages of being a Copper Conferencing partner? [Article]
One advantage of being a Copper Conferencing partner is the channel expertise. Master agents, independent sales consultants, and wholesale customers are the key to our success.
- How can I pay my Copper Conferencing bill? [Article]
Payment may be made by check, credit card, or by wire transfer. You have the option of setting up monthly credit card payments that will automatically bill your credit card each month. O
- Can I request a different operator for my next call? [Article]
If you have a specific preference, make this request on your online form.
- Can I receive training online about your On-Demand Audio? [Article]
Yes! Copper Conferencing offers online training via our One-Minute Skill Builders in our Learning Center. Additionally, we offer free training seminars for any of the teleconferencing services we
- Can I receive training online about your On-Demand Audio? [Article]
Yes! Copper Conferencing offers online training via our One-Minute Skill Builders in our Learning Center. Additionally, we offer free training seminars for any of the teleconferencing services we
- How can I reach my customer support? [Article]
If you are on a conference call, press * and 0 and an operator will come online to assist you. For general support, dial toll free: 866.859.1741 between 8:30 AM EST to 5:30 PM PST or e-mail us at
- Can I have the operator use a specific script for my operator assisted call? [Article]
Yes, you may; you can include it under the "other" section while reserving the call by filling in the fields on the online reservation form.
- How do I view the participants during an Operator Assisted call? [Article]
Add this feature to your call by checking the "leader viewer" box when making your reservation online.
- Can I make my Operator Assisted call more secure? [Article]
When filling out the fields on the online reservation form, you can add an additional passcode to your conference ID to be asked by the operator of your participants upon their request to enter the co...
- What is a "meeting room"? [Article]
A meeting room is a dedicated online meeting space. Create multiple meeting rooms or use just one. You can create a room for improptu meetings and a room for scheduled meetings. Your
- How can participants give feedback without speaking during a WebPresentNow meeti... [Article]
Participants can give feedback by selecting the "Applaud" and "Laugh" buttons. This allows all participants to hear either applause or laugher through their computer speakers. Participants
- How do I chat with participants during a WebPresentNow conference? [Article]
To chat dring a WebPresentNow meeting, place the cursor in the blank box at the bottom left of the message pane and type your message. By clicking on the drop down menu under "Send," you have the
- How does a moderator order a new wallet card online? [Article]
Log into "Connect To Copper" and click on "My Profile." To order a new wallet card, click "Order New Card."
