How do I dial out to a new participant? [Article]
Please call customer service at 866.903.7521.
What are the international dial-in numbers for toll free dial-in number 800-406-... [Article]
International Toll Free numbers are unique to each domestic toll fr...
Can I use a webcam with Live Meeting? [Article]
Webcams are compatible with Live Meeting. You can communicate with attendees through your computer ...ugh your computer through an On Demand conference call, or with a webcam.
How do assign my conference calls to a specific project or department on my invo... [Article]
Each moderator can be labeled with a specific project or department. All calls held by a moderator...
What is the benefit in being a wholesaler? [Article]
If you are a current provider of conferencing services, we have programs that can:
Improve your...
What are my options if I have international participants? [Article]
For most countries, Copper Conferencing offers an international toll-free number that allows the par...ee number that allows the participant to join the call. You may also press *0 and have technical su...
Can I keep the same dial-in number for all of my calls? [Article]
If you schedule an Operator Assited call, the dial-in number will b...
Why do I have to have a Copper conferencing account to user Copper Mobile™? [Article]
Copper Mobile™ is designed to provide easy, mobile access to Copper conference calls. Because...
How do I use my Local Dial-In number for my conference call? [Article]
Use your Local Dial-In number the same way you would use any number...mber to dial into your conference call. If you are leading the cal...
Do all participants on my call use my Local Dial-In number to call in to my call... [Article]
Paricipants may use either your local Dial-In number, their own Loc...e Toll-Free number to access your call. To find a Local Dial-In nu...
Is there a limit to how long my On Demand Reservationless call can last? [Article]
... there is no time limit for On Demand conference calls, recordings ...erally no ore than 3 hours long. If you need to record a call long...
How long will I have access to dial-in to listen to a recorded reservationless c... [Article]
We do not delete any recordings and there is no time limit on acce... for a reservationless conference call. We do reserve the right to...
Can an audio recording be edited? [Article]
Yes an audio recording can be edited. Please contact your Conference Coach to discuss the cost of this service and your specific needs. Call 888.273.1331 or via email at
How do I set up an Operator Assisted conference to include International partici... [Article]
When you place the reservation, let your account manager know that ... know that you would like to have International Toll Free access se...t up for your participants on the call. You will receive a list of...
I have conference calls with a country that is not listed as available for Inter... [Article]
Yes, you should be able to have a country added to your dial-in number. Contact your Account Manager to discuss this process, the cost, and the turn around time for this request. Please
Who conducts the Q&A for the Operator Assisted call? [Article]
Your operator of the call will conduct this.
What types of recordings do you offer? [Article]
You may listen to your recorded call at no charge via www.connect2c... www.connect2copper.com. You may download an MP3 or .wav file for ...
Can I request a different operator for my next call? [Article]
If you have a specific preference, make this request on your online form.
There is background noise on the line, how can I mute this? [Article]
Press pound pound (##) to mute all lines and static or background noises.
What is Local Dial-In? [Article]
Local Dial-In is an alternate way to dial in to your Copper On Dema... your Copper On Demand conference call. Participants who usually c...