Operator Assisted

Maximize Your Impact Not Your Hassles

Our experienced global team of Operator Assisted audio conference professionals help plan and manage your mission-critical teleconferencing meetings and events. We handle the teleconference details so you can focus on your message. The result -- a flawless operator managed conference call.

With Copper Conferencing Operator Assisted services you get:

• Consultation to help choose the right solution for the meeting or event
• A variety of options to join domestic and international participants to the conference call
• Support from an operator before, during and after the conference call
• Exemplary call execution and customer support

Feature	Automated	Standard	Premium
Operator answers participant dial-ins to the call and collects information such as name and affiliation
Operator dials-out to domestic or international participants to join them to the call.
Participants enter the call with a passcode
Operator conducts a roll call if needed.
Operator opens the call with a special script introducing the call and speakers
Operator conducts Q&A or Polling sessions
Operator is available for help during the call
Operator monitors the entire call and is available to speakers or assistance with a comm. line.

Copper Conferencing’s value added services come with a menu of enhancements to make phone meetings and teleconference events even more powerful.

• Digital Replay allows participants to listen to an archived conference over the phone
• Recorded calls can be delivered in CD, MP3, DAT or .wav formats
• Pre-event registration services by phone, fax, email, voice mail, web or regular mail
• Participant lists contain the information received from each caller at the start of the call (name, company, location, etc.)
• A separate communications line (sub-conference) allows the hosting company to communicate with a conference operator during the call
• Custom event options like hold music, branded dial-in number and custom operator script